Payphones are an important public resource. Further to our submission on the Consumer Safeguard Instruments for payphone repairs, removals and installations, we ask the ACMA to keep rigorous records so we know what kind of problems people are encountering with payphones.

The improved measures in the draft Mobile Premium Services (MPS) Code are a step in the right direction for consumers but new Code rules are weakened by the Code’s weak approach to compliance monitoring and enforcement.

Payphones are an important public resource that helps us to connect. ACCAN has submitted comments about the Consumer Safeguard Instruments for payphone repairs, removals and installations to make sure they work in the interest of consumers.

ACCAN wants all consumers to pay a fair price for their phone calls. This paper demonstrates that consumers are paying too much for calls from fixed lines to mobile phones and could pay a better price for mobile-to-mobile calls.